Quality System

Quality assurance test woman using a microscope to determine product quality

Our quality system is modeled on ISO-9001, ISO-13485, and 21 CFR Part 820 Standards. We provide complete traceability from Raw Material to Finished product. Materials Certifications, Process Certifications, Inspection Reports, and Calibration information is available in electronic or printed format. SPC and attribute data collection services are available - ask your customer service representative for more details.

Dedicated, Reliable Customer Support

Customer service representative on the telephoneYou never stop – and neither do we. Dedicated production, engineering, and line support is available- any day, any time. Customer service is our core business. We are proud of our reputation for swift, competent solutions. Even if your challenge is outside of our scope, we’ll be there to support you 24/7.

Engineering Support

Man in front of a dual-display computer

We provide expert design- for- manufacturability and cost reduction support for engineers, purchasing agents, and product managers. Send us your Drawings or models for quotation or evaluation. We accept most major cad files and 3D models.

Delivery and Shipping

Let us manage your inventory. We provide dock- to- line and dock -to -stock Kanban/JIT programs with automated release, blanket orders with manual release, or scheduled deliveries. We can also design custom packaging to keep your components safe in transit. We make daily free deliveries to the San Francisco Peninsula, South Bay, and East Bay regions. Outside of this zone, shipment via most major carriers is available. Ask about our Global Export programs.